Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DG...been my insurance agent for home and auto for at least twenty-five yearsDebra G., Albany, New York
“”I can highly recommend the Bradley Agency on Western Ave in Guilderland owned by Bernadette Fuller. Bernadette has been my insurance agent for home and auto for at least twenty-five years. She works with multiple insurance carriers. She is honest, ethical and really does her best to attend to her customers insurance needs and find them affordable and necessary coverage,.. Last summer when I had COVID, Bernadette drove to m house after she left the office and brought me a quart of chicken noodle soup. She said I’m not coming in your house but I am leaving it on your porch. Btw to say that she is conscientious is an understatement. She returns calls and emails promptly and is often working on a Saturday or after five p.m. in order to provide he clients with prompt and helpful customer service. Her assistant Hannah is also very pleasant and helpful as well Bernadette handles home, auto, life and business insurance. She used to insure our food truck when we had one. Her phone number is (518) 452-2736″”
- ABFriendly, efficient service.
“Friendly, efficient service. Immediate follow up to any questions. Excellent communication. I would highly recommend this agency. Offers competitive rates, and excellent claim service. Highly recommend them!”
- BSI have been doing business with The Bradley Agency for over 15 years.
“I have been doing business with The Bradley Agency for over 15 years. I have always been and continue to be impressed by her knowledge of the insurance industry. Bernadette is caring and thoughtful about her client’s needs. I have never once felt that I wasn’t important or that my insurance needs weren’t met. The Bradley Agency covers both my auto and home insurance. I would recommend The Bradley Agency to anyone without hesitation.”
Her advice has always been excellent.“I have been a client of the Bradley Agency for three years now and have only praise for Bernadette Fuller and her staff. Each year I am contacted personally to discuss my multiple policies, (auto, homeowners, liability) and how well my insurance needs are being met by the current coverage. As we all know, each year insurance costs rise….it’s inevitable, but Bernadette has been most helpful about advising me how changes can be made to keep costs consistent without reducing coverage. Her advice has always been excellent. She and Cathy are always professional, pleasant and friendly. I am a contented customer!”
- MB...I would recommend their services to anyone.
“Upon moving to NY from NC, I immediately contacted the Bradley Agency for renters’ and auto insurance through Erie Insurance. Through a combination of many errors, including a major one with my NC title, my registration was delayed and we learned that the only 2 states that won’t accept another state’s coverage are NC and NY … this caused serious problems with the NCDMV’s insurance department, twice requiring reissuing policies, effective coverage dates, etc…. my Bradley Insurance Team of Bernadette and Cathy, dealt with the bureaucracy and all the details, spending an inordinate amount of time and, with their knowledge and professionalism, resolved all my issues! While I hope I never have an accident, based on their exemplary level of service I know that if I do, I will receive the highest levels of customer service. The silver lining of my experience was that they also found me an extremely competitive rate and I would recommend their services to anyone.”
